Mandee Now - Terms and Conditions

Last Updated: 25/March/2025

Welcome to Mandee Now, a multi-vendor e-commerce platform for bulk orders of industrial products such as cement, TMT bars, coal, machines, and more. By using or accessing our mobile app, you agree to the following Terms and Conditions ("Terms"). Please read these terms carefully before proceeding with any transactions.

1. Acceptance of Terms

By accessing or using the Mandee Now mobile application, you agree to comply with and be bound by these Terms and Conditions and any applicable laws and regulations. If you do not agree with any part of these Terms, you must not use the app.

2. User Eligibility

You must be at least 18 years of age and capable of entering into a legally binding contract to use Mandee Now. By using this app, you confirm that you meet these eligibility requirements.

3. Account Registration

To use certain features of the app, including placing orders, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process. You are responsible for maintaining the confidentiality of your account information, including your password, and for all activities under your account.

4. User Responsibilities

You agree to:

  • Use the app only for lawful purposes and in compliance with these Terms.
  • Not engage in any fraudulent, illegal, or harmful activities.
  • Not misuse the app or interfere with its proper functioning.
  • Be responsible for all the information and content you provide on the app, including product listings, orders, and communication with vendors and other users.

5. Product Listings

Mandee Now serves as a platform for vendors to list and sell bulk products. The information regarding product descriptions, prices, availability, and delivery schedules are provided by the respective vendors. We do not guarantee the accuracy of the product listings.

6. Orders and Transactions

Users may place bulk orders for products listed by the vendors on Mandee Now. Once an order is placed, it is considered an offer to purchase the products. The order will only be confirmed when the vendor accepts it. Payments for orders must be made through the available payment methods in the app. Any taxes, shipping, or delivery fees will be clearly communicated during the checkout process.

7. Pricing and Payment

All prices are listed in the local currency and are subject to change without notice. Prices listed on Mandee Now do not include any applicable taxes, delivery charges, or other fees, unless stated otherwise. Payments must be made through the available payment gateways provided in the app. By completing a purchase, you authorize us to charge your selected payment method for the total order amount.

8. Delivery and Shipping

Delivery times and shipping fees depend on the vendor and the shipping address. Mandee Now is not responsible for delays, damages, or losses incurred during shipping, as we rely on third-party carriers for delivery services. Delivery tracking information will be provided when available.

9. Returns and Refunds

Refunds and returns are subject to the vendor’s return policy, which will be specified at the time of purchase. For any issues related to defective products, incorrect orders, or disputes, users must contact the vendor directly through the app.

10. Vendor Responsibilities

Vendors are responsible for ensuring that:

  • The products they list are accurately described, priced, and available for sale.
  • They comply with all applicable laws and regulations regarding the sale and distribution of their products.
  • They fulfill orders in a timely manner and provide customer support as needed.

11. Mandee Now’s Role

Mandee Now acts as a facilitator between buyers and sellers. We do not own, control, or guarantee the quality of products listed by vendors. We are not liable for any disputes, damages, or losses related to product transactions or interactions between users and vendors.

12. Limitation of Liability

To the fullest extent permitted by law, Mandee Now, its employees, affiliates, or partners shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the app or any transactions conducted through the app.

13. Intellectual Property

All content on the app, including logos, trademarks, images, and software, is the property of Mandee Now or its licensors and is protected by intellectual property laws. Users may not copy, modify, or distribute any content from the app without prior written permission.

14. Privacy Policy

Your use of the app is governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please review the Privacy Policy to understand our practices.

15. Prohibited Activities

You agree not to:

  • Engage in any activities that violate the rights of others, including intellectual property rights.
  • Use the app to distribute harmful or unlawful content.
  • Attempt to gain unauthorized access to other users' accounts or the app’s infrastructure.

16. Termination of Account

Mandee Now reserves the right to suspend or terminate your account at any time if you violate these Terms or engage in activities that may harm the app or other users.

17. Changes to Terms

Mandee Now reserves the right to modify, update, or change these Terms at any time. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly. Continued use of the app after changes to the Terms constitutes your acceptance of those changes.

18. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Email: info@mandeenow.com

Phone: +91 94076 12786