Effective Date: 10-09-2025
Platform: MandeeNow (Raipur, Chhattisgarh, India)
MandeeNow (“we,” “our,” “us”) values your trust. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, mobile application, and services (“Platform”). By using our Platform, you agree to the terms of this Privacy Policy.
We may collect the following types of information:
Personal Information: Name, phone number, email, address, GST number, PAN, and other KYC/business details.
Transaction Information: Order details, payment history, invoices, and delivery records.
Payment Information: Bank account/UPI details (processed securely through third-party gateways; we do not store sensitive card data).
Technical Information: IP address, browser type, device details, and cookies for analytics and fraud prevention.
Business Information: Supplier licenses, mineral transport permits, and compliance documents where applicable.
We use collected information for:
Processing and fulfilling your orders.
Providing customer support and resolving disputes.
Verifying business identity and regulatory compliance.
Improving our Platform, services, and user experience.
Sending transaction updates, invoices, or important notices.
Marketing and promotional purposes (with your consent).
We do not sell or rent your personal information. However, we may share data with:
Suppliers & Logistics Partners: To deliver your orders.
Payment Gateways & Banks: To process secure payments.
Regulatory Authorities: If required under law (e.g., GST filings, mineral transport regulations, legal notices).
Service Providers: IT, analytics, hosting, and support services bound by confidentiality obligations.
We implement reasonable security measures (encryption, access controls, firewalls) to protect your information.
However, no online platform can guarantee 100% security. You use our services at your own risk.
We use cookies and similar technologies to enhance your browsing experience, store preferences, and analyze traffic.
You may disable cookies in your browser, but some features of the Platform may not function properly.
Access: You can request access to your personal data.
Correction: You can update or correct inaccuracies.
Deletion: You may request deletion of your account/data (subject to legal/regulatory retention requirements).
Opt-Out: You can opt-out of marketing communications anytime.
We retain data only as long as necessary to fulfill business and legal obligations.
Certain records (e.g., invoices, GST filings) may be retained as per Indian tax and regulatory laws.
Our Platform may contain links to third-party sites. We are not responsible for their privacy practices.
We recommend reviewing their policies before sharing your information.
Our services are intended for businesses and individuals above 18 years. We do not knowingly collect data from minors.
We may update this Privacy Policy from time to time. Changes will be posted on this page, and continued use of the Platform means acceptance of the updated Policy.
If you have questions about this Privacy Policy, contact us at:
📍 MandeeNow, Raipur, Chhattisgarh, India
✉️ info@mandeenow.com
📞 9407612786
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