Effective Date: 10 September 2025
Platform: MandeeNow (Raipur, Chhattisgarh, India)
At MandeeNow, we aim to provide a smooth and reliable buying experience for iron, copper, cement, and mineral products. This Cancellation Policy explains the rules for cancelling orders.
Orders can be cancelled only before dispatch from our warehouse or supplier.
Once an order is dispatched, it cannot be cancelled.
Cancellation requests must be made by contacting our support team at info@mandeenow.com or calling +91 9407612786.
Approved cancellations will be refunded within 7–10 business days through the original payment method.
We reserve the right to cancel an order in the following cases:
Product out of stock or unavailable.
Pricing or listing errors.
Incomplete or invalid buyer information.
Regulatory, transport, or compliance restrictions.
In such cases, the buyer will be notified, and any payment received will be fully refunded.
Customized or special-grade product orders.
Bulk orders already packed or scheduled for dispatch.
Orders placed during clearance sales or under non-cancellable terms.
Refunds for approved cancellations will be processed within 7–10 business days.
Timelines may vary depending on banks or payment gateways.
This Cancellation Policy is governed by the laws of India. Any disputes will be subject to the jurisdiction of the courts in Raipur, Chhattisgarh.
For cancellation requests, please contact:
📧 info@mandeenow.com
📞 +91 9407612786
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